Switch Electric Services LTD
Switch Electric Services LTD
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Privacy Policy

 

Switch Electric Services LTD ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following types of personal information:

  • Contact Information: such as your name, phone number, email address, and physical address when you inquire about our services, request a quote, or interact with us.
  • Technical Information: such as your IP address, browser type, and information about your visit to our website (collected via cookies and similar technologies).
  • Service Information: details about the services you have inquired about, booked, or received from us.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: to communicate with you about your service requests, schedule appointments, and deliver the electrical contracting services you require.
  • To Improve Our Services: to analyze how users interact with our website and improve our offerings.
  • To Comply with Legal Obligations: to fulfill any legal or regulatory obligations, including those set forth by NICEIC or other relevant industry regulators.
  • For Marketing Purposes: to send you promotional materials or updates on our services if you have opted in to receive such communications. You may opt out at any time.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: trusted third-party service providers who assist us in operating our business, including IT support, payment processing, and marketing.
  • Regulatory Authorities: if required to comply with legal or regulatory obligations, including audits by NICEIC or relevant governing bodies.
  • Business Transfers: in the event of a merger, acquisition, or sale of all or a portion of our assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, please be aware that no data transmission over the internet can be guaranteed to be completely secure.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

You have certain rights regarding your personal information under the GDPR, including:

  • Access: the right to request a copy of your personal data.
  • Rectification: the right to request corrections to any inaccurate data we hold.
  • Erasure: the right to request deletion of your personal data under certain conditions.
  • Restriction: the right to restrict our processing of your data.
  • Objection: the right to object to our processing of your data for direct marketing purposes.
  • Data Portability: the right to request the transfer of your data to another organization, where applicable.

To exercise any of these rights, please contact us at [Insert Contact Information].

7. Cookies

Our website may use cookies to enhance user experience. Cookies are small data files stored on your device. You can adjust your browser settings to refuse cookies; however, this may impact the functionality of our website. For more details, please refer to our Cookie Policy [if applicable].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of each website you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and, where appropriate, notify you by email. The date of the most recent revision will be indicated at the top of this policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Switch Electric Services LTD
Phone: +44 7737106407
Email: info@switchelectricservices.co.uk

Copyright © 2016 Switch Electric Services LTD - All Rights Reserved.

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